Reference

Terms and Conditions for Using 1stgame

These terms set out what you agree to when you open and use your 1stgame account — from deposits via JazzCash, Easypaisa, and Raast through to withdrawals and account closure.

Account eligibility applies where local law permitsJazzCash, Easypaisa, Raast deposits coveredWithdrawal and verification rules applyAccount suspension and closure terms includedPakistan-region access conditions stated
1stgame Terms and Conditions for Using 1stgame
TERMS CONTACT

Reach Us About These Terms

Team online

Live Chat

Open the chat widget inside your account dashboard to ask about any clause in these terms. Our support team can clarify conditions around deposits, withdrawals, and account status.

Email Support

Send a written query to our support address if you need a documented response about your account terms, a specific condition, or a request to review your account standing.

Account Help Centre

The Help Centre inside your account covers common terms questions — wallet verification steps, withdrawal conditions, and what happens when an account is flagged for review.

HOW WE OPERATE

Account Security, Data and Your Rights

Account Security Your account is protected with OTP verification on login and on withdrawal requests. If you notice activity you did not authorise, contact us immediately via live chat and we will freeze the account while we investigate.
Data We Hold We hold the information you provided at registration — name, contact details, and the wallet identifiers linked to your JazzCash, Easypaisa, or Raast deposits — for as long as your account is active and as required by applicable rules.
Requesting Changes To update your registered contact details or request a copy of the data we hold on your account, send a written request through the email support channel. We aim to respond within a reasonable period.
Cookie and Session Use We use session cookies to keep you logged in and to remember your lobby preferences across visits. You can clear these through your browser settings; doing so will log you out of your current session.

Common Questions About These Terms

These terms apply to all accounts opened on 1stgame. Access and eligibility depend on local law in your region. Where local law permits use of the platform, these terms govern your account in full.

We will notify you via the contact method on your account before any material change takes effect. Continuing to use your account after that notice means you have accepted the updated terms.

We may suspend or close an account that breaches these terms. If that happens, any verified balance in your account wallet will be handled according to the withdrawal conditions stated in the terms.

Send a written request to our email support channel. Include your registered contact details so we can verify the request is from the account holder. We will respond within a reasonable period.

Yes. All deposits — whether made via JazzCash, Easypaisa, Raast, or another supported method — are governed by the payments section of these terms once confirmed on your account wallet.

We confirm that the withdrawal wallet matches the one used to deposit. This step protects your funds and is required before any withdrawal is processed, regardless of the amount or payment method.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.