Reference

How 1stgame Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process your deposits via JazzCash, Easypaisa, or Raast, and keep your account secure.

Account data kept secureJazzCash & Easypaisa payment data protectedNo third-party data sellingYour right to request deletionPakistan-eligible accounts only

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What We Collect and Why We Hold It

1stgame Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you give us when you register — your name, contact details, and the payment method you link to your account. When you deposit via JazzCash, Easypaisa, or Raast, the transaction reference and wallet identifier are logged against your account so we can

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match incoming funds and process withdrawals accurately. We also collect device data — browser type, IP address, and session timestamps — to detect unusual access patterns and protect your account from unauthorised use. Cookies on our site track your session state and preferences; you can manage
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these through your browser settings at any time. We do not sell your personal data to advertisers or unrelated third parties. Data shared with payment processors is limited to what those processors need to clear your transaction. We retain account records for as long as your
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account is active and for the period required under applicable law in eligible regions. Where local law applies, your rights to access, correct, or request deletion of your data are acknowledged and acted on within the timeframes set by those rules. Access to this platform and
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its services depends on local law and is available only where permitted.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies, Security and Retention

We have built our account and payment flows around keeping your data contained and purposeful. Every piece of information we hold serves a specific function — running your wallet, clearing your JazzCash or Easypaisa deposits, or keeping your login secure. Nothing sits in our system without a reason, and we review retention periods whenever rules in eligible regions are updated.

Encrypted Connections

All data exchanged between your device and our servers travels over an SSL-encrypted connection. Your account credentials and payment references are never sent in plain text.

Cookie Controls

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear or block these in your browser without losing your account data.

Payment Data Isolation

Your Raast, JazzCash, and Easypaisa transaction data is held separately from general account logs. Only the clearing reference needed to match your deposit is retained long-term.

Retention and Deletion

We keep account data while your account is open and for the period local law in eligible regions requires after closure. Submit a deletion request and we confirm what can be removed and when.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review what data we hold on your account, correct something, or ask us to delete your information, our support team handles privacy requests directly. You can reach us through live chat inside your account dashboard, by email at our listed support address, or through the in-app help section. We aim to acknowledge your request promptly and resolve it within the window required by applicable rules in your region.

Common Questions About Your Data on 1stgame

These are the questions we actually receive about how personal data works on this platform. If yours is not here, use live chat or email and we will respond directly.

We collect your name, contact details, and the payment method you link — such as your JazzCash or Easypaisa number. We also log your device type and session data for account security.

It is shared only with the payment processor needed to clear your transaction. We pass the minimum reference required and do not share wallet data with advertisers or unrelated parties.

Yes. Submit a deletion request through live chat or email with your registered account name. We will confirm what can be removed immediately and what must be retained under applicable local law.

We retain records for the period required by applicable rules in eligible regions after account closure. Once that period ends, data is removed from active systems as set out in our internal retention schedule.

We use session and preference cookies to keep your account logged in and your lobby settings saved. You can clear or block cookies in your browser settings; this does not affect your stored account data.

Log in, open Account Settings, and update your contact details directly. For payment method corrections — such as a changed Raast or Easypaisa number — contact support via live chat so we can verify the change securely.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How 1stgame Handles Your Personal Information

Data Handling, Cookies, Security and Retention

Encrypted Connections

Cookie Controls

Payment Data Isolation

Retention and Deletion

Reach Us About Your Privacy Rights

Common Questions About Your Data on 1stgame

01 What personal information does 1stgame collect when I open an account?

02 Is my JazzCash or Easypaisa payment data shared with anyone?

03 Can I ask 1stgame to delete my account data?

04 How long does 1stgame keep my data after I close my account?

05 Does 1stgame use cookies and can I turn them off?

06 How do I correct information held on my account?

Privacy Policy

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